Think of all the tasks (tickets) that are needed to be assigned to employees for a construction crew to build a house. Here are some examples of (tickets):
| Grading and Site Prep | Foundation pouring |
Framing |
| Windows and Doors | Roofing | Siding |
| Rough Electrical | Rough Plumbing | HVAC |
| Insulation | Drywall | Underlayment |
| Trim | Painting | Finish Electrical |
| Kitchen Installation | Finish Plumbing | Flooring |
| Finish HVAC | Water & Well | Sewer & Septic |
| Landscaping | Driveway | Fencing |
Many of these steps are performed by different employees and overseen by a contractor or project manager.
Tickets can be further broken down into Tasks.
Ticket Categories:
Sales
- Trials
- Quote
- Sales Order
- Invoice
- Purchase Order
- Rental
- Contract
In-house Service
- Repair
- Inventory
- New Build
Onsite Service
- Work Order
- Site Preparation
- Demolition
- Installation
- Configuration
- Clean-Up
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