User Types must be finalized if they haven’t been already. This requires management review of access to the system by each role.
Two Weeks Prior to Launch
Training with management
All procedures and processes
In the Week Prior to Launch
Final training and procedure run through with all staff
Includes frontline staff
Each training session will last 1 to 1.5 hours.
One Day Prior to Launch
Any final upload of inventory.
Inventory Onhands will be updated using the Import tool found in Settings. In order to update onhands using this tool, you need the following information:
Item #, SKU, and actual onhands.
Inventory is set per location. If inventory is split between multiple locations, your customer service agent and your main contact will perform multiple imports.
Final upload of customers.
Final review of the system day start and day end procedures.
All transactions will be completed deleted from the system.
Customer and Inventory lists will not be affected.
Any final upload of historical financial information.
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